Durable systems are an engineering feat. This is attributable to high material and manufacturing quality, modular hardware concepts, careful testing and individual service. What rarely breaks down is easy to maintain and quick to repair – and will have a longer service life.

Our systems are designed to be simply the best. No more and no less. That includes easy maintenance and long service life. That’s why quality is so important to us. At the development stage of system components we are already thinking in terms of a long life-cycle, easy system care and expandability. Extensive tests facilitate acceptance for us and our customers.

Tell us how much service it should be: Do you need support for your routine tasks? Or only in certain cases? Do you need support as a complete package? Or are you happy with help on demand? One thing is for sure: the most reliable systems are those in which we closely cooperate with our customers.

The experts at the Luminator Service Center in Danzig are familiar with our customers’ systems all over the world. They have cutting edge analysis tools, spare parts, measuring and test apparatus at their disposal. Our ticket portal for technical queries and the RMA system for repair jobs is accessible around the clock. There are further repair centers in Brazil, USA and Australia.

The shorter the downtime, the better. Downtimes are best avoided altogether, but that is not always possible, and many operators are not in a position to employ technical staff for such eventualities. That’s why Luminator maintains a global support network with field service teams. Maximum availability also applies to our service.