When the COVID-19 pandemic hit the United States, the already vulnerable infrastructure faced major challenges. Many people - including those in the health sector - are unable to work from home even in times of crisis and are all the more dependent on local transport. Especially then, good communication with passengers is crucial for safe local passenger transport. And thus the quality of the passenger information system.

In Austin, Texas, Capital Metro carries over 80,000 passengers a day. Now, due to the pandemic, drastic changes in operations were necessary. Almost all timetables had to be changed. To provide passengers with up-to-date information, Capital Metro relies on technology from Luminator Technology Group. The real-time capable e-paper displays offer passengers e-reader and accessible audio functions, they can be automatically updated remotely and work reliably and maintenance-free even in high outdoor temperatures. The extremely low power consumption is ideal for energy-efficient solar operation. In addition, there is no need for expensive civil engineering work during installation.

The combination of real-time, reliability and cost reduction convinced Capital Metro: after the bus stops and train stations, their P&R spaces were also equipped with e-paper panels. On board, video security solutions from Luminator help to control the safety distance of passengers. For Capital Metro, it has been shown: When all stationary and on-board systems as well as cloud and back-office software are harmoniously integrated into an overall system, systems become smarter, processes become more efficient and security increases.