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One Brand,
One Commitment

One Brand,
One Commitment

Simplifying Our Operations in Germany for a Better Customer Experience

December 17, 2025
Luminator Technology Group

At Luminator, our mission is clear: to make life easier for our customers while strengthening our ability to deliver exceptional service. That’s why we’ve taken a significant step forward by consolidating our German business entities under one unified brand—Luminator Germany GmbH.

For years, our presence in Germany reflected our growth from the acquisition of multiple leading transit technology companies in the bus segment, including Mobitec, Gorba, BMG and Lawo, formerly known as Lawo Informationssysteme.

Over time, this structure resulted in multiple separate legal entities operating under the Luminator umbrella. While this approach served us well during expansion, it also created unnecessary complexity for our customers and internal teams.

Today, these top brands—including their operations and legal entities—are now consolidated under the Luminator Germany GmbH brand.

This change has no impact on LTG Rail GmbH business and its operating practices. Those customer relationships and service agreements are not affected.

Why is this good for you?
This change is part of a broader strategy to streamline operations and provide a cohesive, singular customer experience. Moving away from multiple fragmented identities to a single brand allows us to focus on what matters most—delivering value to our customers.

With one entity, we can respond faster, manage resources more effectively, and ensure consistency across all interactions.

"This consolidation is about more than structure—it’s about delivering simplicity, speed, and confidence to our customers. One name, one team, one commitment: Luminator Germany GmbH," explained Enrico Vassallo, Managing Director – EMEA and APAC.

What’s changing?
All communications—including customer communications, onboarding guidelines, proposals, and more—will come from Luminator Germany GmbH. This means:

  • One point of contact for all your transit technology needs in Germany
  • Streamlined invoicing and question resolution
  • Faster response times and greater service efficiencies

Previously, customers received documents from different entities, each with their own VAT number and administrative requirements. By consolidating into one entity, we’re eliminating these inefficiencies and creating a smoother, more transparent customer experience.

Rail service programs are unchanged. All existing contracts under LTG Rail GmbH will continue as they are and will roll into the new Luminator Germany GmbH entity.

Transition in process
While the Luminator Germany GmbH name is new, it represents the same people, expertise, and financial strength of the global Luminator organization that has served the transit community for almost 100 years.

All historical financial information is being consolidated over the next weeks, ensuring continuity, transparency, and clear view of the entity’s financial foundation.

Our commitment to you
This consolidation is not just an internal change—it’s a promise to simplify your experience. By reducing complexity, we’re making it easier for you to do business with us while ensuring consistency and continuity for the future. Our goal is to provide a single, reliable source for all your needs, backed by the expertise and resources of the entire Luminator Technology Group brand.

We are committed to making the transition as smooth as possible for suppliers and customers.

Looking ahead
Germany is the first step in a larger journey. We plan to apply the same approach in other regions to create a truly unified organization across Europe. This evolution is about making it easy to do business with Luminator and building a strong foundation for growth and innovation—together.

 

Contact Us for More Details
If you have questions or need assistance during this transition, please reach out to your Luminator representative or email our Germany teams at:

  •          Bus: This email address is being protected from spambots. You need JavaScript enabled to view it.
  •      Rail:  This email address is being protected from spambots. You need JavaScript enabled to view it.  
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