Luminator Completes Key Phase of its Customer Experience Transformation Unifies All Customer-Facing Operations onto One Platform
Luminator Announces Transformation Journey into a Digital Partner for Modern Transit
Luminator marks its journey from hardware provider to integrated technology company, offering a connected digital ecosystem for transit. Visit APTA EXPO booth #659.
PLANO, TX, USA – September 28, 2026 – Luminator Technology Group (“Luminator”), a global transportation technology provider of software, hardware, and AI-powered technology solutions, today announced its transformation journey, a defining moment for the company and the industry it serves.
Known for nearly a century for the hardware on board the vehicle, Luminator is now becoming a proven digital ecosystem partner for modern transit.
This is the new Luminator. What was once a hardware supplier has evolved into a trusted technology partner helping to shape the future of transportation. By bringing together hardware, software, data, and artificial intelligence, Luminator helps connect passenger information, safety and security, and fleet-wide visibility to help agencies run stronger operations, deliver better journeys, and move confidently into what comes next.
"For nearly a century, Luminator was known as a provider of onboard hardware for bus and rail vehicles. Today, we are a different company," said Magnus Friberg, Chief Executive Officer, Luminator. " The new chapter of Luminator is customer-centric, forward-looking, and focused on consistency, reliability, and partnership.”
Built to Last, Designed for What Comes Next
Leading the evolution is a deliberate investment in technology and architecture. Luminator is building its system architecture, developed on open standards for smooth interoperability, to future-proof transit technology for the unknown: hardware chosen for durability and future readiness, responsive customer support, and software platforms scalable with a modern, forward-looking approach.
The focus is less on any single product and more on how the pieces fit together, endure, and deliver consistent, reliable quality across every deployment.
"We are building for what our customers will need next, not only what they need today," said Friberg. "That means architecture designed to adapt, hardware built to last, software that keeps getting better, and data and analytics that give agencies deeper insight over time, with the goal of helping them anticipate needs before they become problems. That’s what we’re talking about with our customers at APTA EXPO."
Backed by People and Process
Technology alone does not deliver consistency. Luminator has paired its investment in architecture with sustained investment in its people and processes, through upskilling, process improvement, and a culture of continuous learning. So quality no longer rests on any one individual but is built into how the company works. The result is the same standard of quality, every vehicle, every time.
See the New Luminator at APTA EXPO
Luminator will be onsite at the American Public Transportation Association (“APTA”) EXPO in Chicago, October 4-7, 2026. North America's largest triennial public transit gathering, APTA EXPO is expected to draw more than 10,000 attendees.
Luminator will be in booth #659, showcasing its scalable platforms, including its passenger experience and safety and security solutions featuring the Luminator Software Suite, Passenger Information System, Destination and Infotainment Solutions, Mobile Video Surveillance and Video Mirror Safety.
To explore Luminator’s digital ecosystem of solutions, visit luminator.com.
ABOUT LUMINATOR
Luminator is a leading transportation technology solution provider worldwide, enabling agencies and operators of every size to deliver safer, more reliable, and more connected rider experiences. The Company has evolved from a hardware provider to an innovator of scalable platforms that bring together software, data, and proven systems to solve real operational challenges for transportation agencies worldwide. Founded in 1928, Luminator’s 850+ employees support more than 3,000 customers in 85 countries. Together, we help transportation providers operate more efficiently and deliver smarter, safer, better journeys for every rider. Learn more at luminator.com.
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September 28, 2026