Expert support when you need it most.
On-demand technical support engineers who are experts in all Luminator hardware and software and understand the importance of keeping public transit systems up and running. They quickly diagnose issues, answer your questions, and keep your operations running smoothly.
Keep your technology current and performing at its best.
Regular software updates and ongoing optimization help agencies benefit from the latest capabilities, improved performance, and continued system reliability throughout the technology lifecycle.
On-site expertise that keeps your fleet moving.
From installation support and preventive maintenance to repairs and system upgrades, Luminator field service teams help agencies maintain reliable technology across their fleet. They also deliver fleet-wide analytics and asset management, giving you clear visibility into the health, location, and lifecycle of every unit so you can plan maintenance and replacements with confidence.
Build Knowledge. Increase Confidence.
Help your team get the most from your Luminator technology. Our training programs equip operators, administrators, and maintenance personnel with the knowledge they need to confidently deploy, manage and maintain systems, to improve efficiency and support long-term success.
Deliver Projects with Confidence.
From planning through deployment, Luminator's project management team helps keep implementations organized, on schedule, and aligned with your operational goals. We work alongside your team to support a smooth rollout and long-term success.
Technology performs best when it’s actively supported throughout its lifecycle. As transit systems become more connected, agencies need more than reactive support. They need a partner that helps optimize performance, improve reliability, and reduce operational risk. Luminator Managed Services combine technical expertise, proactive support, and lifecycle management to help agencies maximize uptime, extend system life, and keep critical technologies performing as expected.
Supporting transit agencies doesn’t end when a system is installed. Luminator is committed to helping customers maximize the value of their technology through responsive support, expert services, and long-term partnership.
Backed by nearly 100 years of public transportation experience, our global service organization works alongside agencies to help keep systems operating reliably while preparing for future growth.
Your technology should deliver value throughout its entire lifecycle. Whether you need technical support, proactive monitoring, software updates, or field services, Luminator helps keep your systems performing at their best so you can focus on delivering safe, reliable public transportation.
