Autonomous troubleshooting and 24/7 customer support keep trains and buses rolling.
Manually looking up technical specifications was time-consuming for technicians. Agentforce surfaces schematics and guides fast and automates customer updates, accelerating productivity and support.
Agentforce helps Luminator sales teams anticipate customer needs. With the Salesforce Platform, Luminator has a 360-degree view of each customer, such as which products they use, the status of the replacement part they ordered, and how often a product has needed repairs.
Read the full customer story at Salesforce.com.
